Frequently Asked Questions

On this page you will find answers to frequently asked questions.

If you can’t find the answer to your question, you can contact us:

Email info@timetostay.fi​

WhatsApp  +358 50 349 7070

Wifi?

All our accommodation offers free Wi-Fi access included in the room rate. You can find more information on the info page of each property and you can also find the Wi-Fi details directly on the property, for example on the wall stickers.

Do I have to pay when I make the booking?

Can I cancel my booking?

Can I pay for my reservation on the spot or in cash or by billing?

Can I arrive at my accommodation before 16:00?

How late can I arrive at the accommodation?

Can I store my luggage somewhere before or after my stay?

What kind of parking is available at the destination?

How can I extend my booking?

Are towels and bed linen provided?

Is there somewhere I can do laundry?

How is the kitchen equipped?

Why does the room rate vary?

What is an automated hotel?

Are there staff on site?

Is there a reception?

Pets?

Group bookings

Long-term reservations

Can I change my booking during my stay?

Extra cleaning

What should I do when I leave and what does the final cleaning involve?

Why do I need to do the final cleaning?

Is there an extra charge for children and is there a baby cot?

I forgot something in my room, how do you deal with lost property?

Where to get breakfast?